1. Agreement and business use

These Terms govern access to the Taoro websites, application, public forms and booking pages, and related services operated by KStudio SIA. By creating an account, accepting an invitation, buying access or using Taoro, you agree to these Terms and the Privacy Policy.

Taoro is offered for business use. If you use Taoro for an organisation, you confirm that you are authorised to accept these Terms for it. In these Terms, “Customer” means that organisation and “you” includes the Customer and its authorised users. If you do not agree, do not use Taoro.

2. The service and early access

Taoro is live in early access. It combines client and prospect records, public forms, bookings, tasks and projects, invoicing, receivables, accounting records, permissions, integrations and automation in an organisation workspace.

Early access software changes quickly. Features may be incomplete, unavailable or changed as we learn from real use. The current marketing and pricing pages identify material limitations known to us, but they are not a promise that every feature will fit every workflow. Any roadmap, preview or future facing statement is informational, not a commitment to deliver a feature or date.

3. Accounts and organisations

Users may authenticate through Google or another login method Taoro makes available. You must provide accurate account information, keep access to your login method and devices secure, and tell us promptly if you suspect unauthorised access. You are responsible for activity carried out through your account unless it results from our breach of these Terms or applicable law.

Organisation owners and authorised administrators control membership, roles, permissions, public links and integrations. The Customer is responsible for inviting appropriate people, removing access when it is no longer needed, and configuring permissions and public surfaces for its own risk and workflow.

4. Customer Data

“Customer Data” means information, files and content submitted to or generated in a Customer's Taoro workspace, including information about clients, prospects, guests, work, bookings, invoices and accounting activity. As between the parties, the Customer retains its rights in Customer Data. KStudio SIA does not acquire ownership of it.

The Customer grants KStudio SIA a limited, non exclusive right to host, copy, process, transmit, display and back up Customer Data only as reasonably needed to provide, secure, maintain and support the service, follow the Customer's instructions, and comply with law.

The Customer is responsible for the accuracy and lawfulness of Customer Data, for providing any required notices, and for having the rights and legal bases needed to use it in Taoro. This includes data collected through the Customer's public forms and booking pages. The roles of Customer and KStudio SIA are explained further in the Privacy Policy.

5. Acceptable use

You must not use Taoro to:

break the law, facilitate fraud, or infringe another person's rights;
send unlawful or unsolicited bulk communications, malware or harmful content;
access or test accounts, systems or data without authorisation, or bypass security, usage controls or permissions;
disrupt the service, impose an unreasonable technical load, or interfere with another organisation's use;
copy, resell, reverse engineer or create derivative works from the service except where applicable law does not allow that restriction;
place payment card details, passwords, government identifiers or special category personal data in ordinary fields unless a feature expressly supports that information and the Customer has appropriate safeguards.

You may use Taoro's public forms, booking pages, share links and outbound features only for legitimate business purposes and must configure them so that they do not expose information unintentionally.

6. Third party services and integrations

Taoro can connect to third party services selected by the Customer, including Google and providers for calendars, email, file storage, payments, time tracking, lead data and AI. Those services are governed by their own terms and privacy notices. The Customer authorises Taoro to exchange the information necessary to operate a connection it enables.

We do not control third party services and are not responsible for their availability, changes or acts. A Taoro feature that depends on a third party may stop working if the provider changes its service, the Customer's credentials or subscription expire, or the Customer disconnects it.

7. Plans, fees, invoices and tax

Current plans and public prices are described on the Taoro pricing page. Prices exclude VAT and other taxes unless stated otherwise. The Customer is responsible for applicable taxes, except taxes on KStudio SIA's income.

There is no self service Taoro checkout during early access. Paid and founding access is arranged directly, invoiced for the agreed term, and may be paid through a Stripe hosted payment link. A monthly figure shown for comparison does not change an annual payment term stated on the pricing page, invoice or written offer.

The selected plan is the plan invoiced even where plan boundaries are not yet technically enforced in the product. Payment amounts, due dates, included services and the paid term are those on the accepted invoice, written offer or order. A more favourable specific commercial term there controls over these Terms.

A founding price is fixed for its first 12 month paid term. After that term, a price increase for an existing paid Customer takes effect only at an annual renewal, is limited to 20% in one step, and requires at least 60 days' notice. A capability already included in the Customer's plan will not later be removed from that plan solely to require a higher priced plan.

8. Cancellation, suspension and termination

You may stop using a free account or ask us to close an organisation at any time. For paid access, cancellation takes effect at the end of the paid term unless the accepted invoice or written offer says otherwise. Cancellation prevents continuation or renewal after that term; it does not by itself create a refund for an amount already due or paid. Refunds are provided where required by law or agreed in writing.

We may suspend access where reasonably necessary to address a security risk, unlawful use, material breach or overdue payment. Where practical, we will give notice and an opportunity to remedy the issue. We may terminate access for a material breach that is not remedied, or immediately where the breach cannot reasonably be remedied or continued access would create material risk.

On termination, the Customer's right to use Taoro ends. Customer Data is handled under the Privacy Policy and any applicable written agreement. Before ending access, Customers should use the export functions currently available and contact us if they need to discuss retrieval of other Customer Data. A whole workspace self service export is not generally available during early access, so some retrieval and deletion requests require manual support.

9. Availability, changes and support

We aim to keep Taoro available and useful, but early access service is not provided with a guaranteed uptime or service level unless we agree one in writing. Maintenance, security work, provider failures and defects may interrupt access. Where reasonably practical, we will communicate planned material interruptions.

We may add, change or remove features and may suspend or discontinue the service. If a change materially reduces paid functionality during an active paid term, any credit, refund or transition assistance must be agreed in writing or required by applicable law.

10. Taoro intellectual property

KStudio SIA and its licensors retain all rights in Taoro, including its software, design, documentation, brands and service content, excluding Customer Data. Subject to these Terms and any applicable plan limits, we grant the Customer a limited, non exclusive, non transferable right to use Taoro during its authorised access term for its internal business operations.

If you provide feedback, you allow us to use it without restriction or payment, provided we do not identify you publicly as its source without permission.

11. Customer decisions and professional advice

Taoro can generate calculations, suggestions, messages, automation actions and AI assisted content from the data and configuration provided to it. The Customer is responsible for reviewing outputs and for decisions, communications and actions made using them.

Taoro is operational software, not legal, tax, accounting or financial advice. The Customer remains responsible for its books, invoices, tax treatment, statutory records, professional advice and any filing or payment obligation. Do not rely on Taoro as the only copy of information that the Customer is legally required to preserve.

12. Disclaimer of warranties

To the maximum extent permitted by law, Taoro is provided “as is” and “as available”. KStudio SIA disclaims implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be uninterrupted, error free or suitable for every workflow, or that generated suggestions and third party data will be complete or accurate.

13. Limitation of liability

To the maximum extent permitted by law, KStudio SIA and its directors, employees and affiliates will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or business opportunity, arising from Taoro or these Terms.

To the maximum extent permitted by law, KStudio SIA's total aggregate liability arising from Taoro or these Terms will not exceed the greater of the amount the Customer paid for Taoro in the 12 months before the event giving rise to the claim or EUR 100. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

14. Changes to these Terms

We may update these Terms as Taoro evolves. We will update the date above and provide reasonable notice of a material change through the service, by email or by another reasonable method. A change does not retroactively alter a specific paid term already agreed in an accepted invoice or written offer.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Latvia, without regard to conflict of law rules. The courts of Riga, Latvia have exclusive jurisdiction over disputes arising from these Terms or Taoro, except where applicable law requires otherwise.

Before filing a claim, each party will make a reasonable effort to resolve the dispute by contacting the other and describing the issue.

16. Contact

KStudio SIA
Latvia, European Union
hello@taoro.app